Distribution Centers —
General Office Associate

As a General Office Associate (GOA), you’ll be responsible for one of several jobs in the warehouse. One of the most important responsibilities that you’ll have is assisting customers. In some warehouses, you will schedule deliveries, handle orders, and serve as the main point of contact for customers.

Frequently Asked Questions

What is the GOA’s job?
A GOA is often doing clerical or admin work in most warehouses. In others, a GOA is also in charge of tasks such as partnering with stores, processing appliance orders, contacting customers to schedule deliveries, and arranging driver pickups.

Does this role require heavy lifting?
While our warehouse associates generally unload and stage products, the GOA is often cross-trained on equipment in case we need extra help.

Is the work schedule consistent?
Yes, a GOA has a consistent schedule that allows for planning time and activities outside of work.

Are there overnight shifts?
Typically, there are not overnight shifts for this job.

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Navigate Your Growth

If you start as a General Office Associate, you become a General Warehouse Associate and then become a Warehouse Area Supervisor. OR you can starts as a General Office Associate, become a General Warehouse Associate || key Carrier and then become a Warehouse Area Supervisor.If you start as a General Office Associate, you become a General Warehouse Associate and then become a Warehouse Area Supervisor. OR you can starts as a General Office Associate, become a General Warehouse Associate || key Carrier and then become a Warehouse Area Supervisor.
If you start as a General Office Associate, you can train to be a Driver Helper and then become a Driver.If you start as a General Office Associate, you can train to be a Driver Helper and then become a Driver.
If you start as a General Office Associate, you can become a Area Supervisor and then become an Operations Manager. OR you can starts as a General Office Associate, become a General Warehouse Associate, grow into a Warehouse Area Supervisor and then become a Operations Manager.If you start as a General Office Associate, you can become a Warehouse Area Supervisor and them become an Operations Manager. OR you can starts as a General Office Associate, become a General Warehouse Associate, grow into a Warehouse Area Supervisor and then become a Operations Manager.
If you start as a General Office Associate, you can become a Warehouse Area Supervisor and them become an Customer Experience Manager. OR you can starts as a General Office Associate, become a Sales Associate and then become a Department Supervisor and then become Customer Experience Manager.If you start as a General Office Associate, you can become a Warehouse Area Supervisor and them become an Customer Experience Manager. OR you can starts as a General Office Associate, become a Sales Associate, then become a Department Supervisor and then become Customer Experience Manager.
Whether you are looking for the next step or you just want to try something new, a GOA position in one of our distribution centers is a great place to start. To see how you can reach your career goals and learn new skills along the way, select one of the jobs on the left.

Discover additional ways that you can grow. Explore Options

Learn What The Different Warehouses Do

DIRECT FULFILLMENT CENTER (DFC)

DFCs deliver millions of online products directly to customers.

RAPID DEPLOYMENT CENTER (RDC)

RDCs use conveyers and scanners to quickly receive and sort inbound freight for stores and fulfillment centers.

STOCKING DISTRIBUTION CENTER (SDC)

SDCs store domestic and imported products that include seasonal, oversized, and hurricane preparedness supplies.

BULK DISTRIBUTION CENTER (BDC)

BDCs receive inbound flatbed trucks that contain large and bulky products for the stores.

MARKET DELIVERY OPERATIONS (MDO)

MDOs receive appliances from vendors, then manage scheduling, delivery, and installation for customers.

FLATBED DISTRIBUTION CENTER (FDC)

Lead Rental Service Technicians are skilled technicians responsible for maintaining Home Depot rental equipment.

CROWN BOLT

Crown Bolt provides fasteners, hardware and builders hardware to retailers.

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