RETAIL

Becoming a retail associate means that you’re on the front lines helping customers in one of our 2,300+ retail stores. As a sales associate, cashier, customer service representative, or freight associate, you help create our customer experience. We have stores all across the country, learn more about our retail jobs and how you can grow your career at The Home Depot.

EXPLORE HOURLY JOBS

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CUSTOMER SERVICE/SALES
Customer Service or Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
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CASHIER
Cashiers greet all customers and maintain a safe and organized area to ensure the highest quality customer service experience.
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SUPPORT
Associates in Store Support positions are responsible for a variety of non-sales related roles that support our customers.
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MERCHANDISING (MET) — IN STORE
Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised, always keeping safety, accuracy and efficiency at the forefront.
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FREIGHT/RECEIVING
Associates in Freight or Receiving positions ensure the store is stocked and ready for business every day. These associates load and unload trucks, move material from the receiving area throughout the store, and may operate forklifts.
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ORDER FULFILLMENT
The level of service Order Fulfillment Associates provide is vital to our overall business. The condition of the product and the timeliness of its delivery can largely shape the customer service experience for many of Home Depot’s high-volume customers.
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We’re proud to be the world’s largest home improvement retailer, but we are only as good as our people – especially the incredible associates working in our stores every day. We’re focused on creating the best associate experience in retail by not only offering a great place to work, but an opportunity to build long-term careers.

— Debbie McKinley, Vice President of Human Resources – U.S. Stores and International Operations

4.5 / 5
Company Overall
Culture Rating,
Comparably

TOP 55
World’s Best
Employers,
Forbes, 2022

90%
of our U.S. store leaders
started as hourly
associates

EXPLORE LEADERSHIP JOBS

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Department Supervisor (DS)
The Department  Supervisor  (DS)  oversees  multiple  departments  by  developing  their associates  through  training and coaching, investing in their  growth,  and focusing on  building relationships. 
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Customer Experience Manager (CXM)
The Customer Experience Managers  (CXMs)  are in charge of  handling customer escalations and supporting  our  associates.
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Night Replenishment Manager (NRM)
Night Replenishment Managers  work  in tandem with Night Operations manager to make sure that product flows smoothly throughout the store, from unloading to stocking overhead. 
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Assistant Store Manager (ASM)
ASMs take a very hands-on approach in developing and training associates. Their main goal is to get their business area running more smoothly and streamline new efforts.  
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