Contractors’ Warehouse —
Technology Field Captain – Lawrenceville, GA
Location – Lawrenceville, GA
Job ID – Req129334
Category – Technology
Apply By – 01/03/2025
Location – Lawrenceville, GA
Job ID – Req129334
Category – Technology
Apply By – 01/03/2025
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.
Pay Range
The pay range for this position is between $60000-120000.
Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Home Depot offers additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.
Position Purpose:
The Technology Field Captain (TFC) oversees all on site technology solutions, installations, and support for retail and non-retail facilities. They maintain and support The Home Depot's technical infrastructure that includes physical layer (electrical data), network, hardware, and system software components. Major part of job requires effective time management and planning to ensure sites are visited and maintained on a regular cadence. They deliver quality work while maintaining schedules; this is a role with high demand and visibility. As the on-site Technology Team Representative, the TFC is empowered to make immediate and long-range site-based technology decisions and engage and direct all technology partners, leadership, and other appropriate teams. The Technology Field Captain works in close partnership with all THD teams supporting existing, new facilities, (Retail and Non-Retail) Remodels, and Capital projects. The Technology Field Captain typically supports 6-14 sites within a 25-150-mile radius or as assigned. The TFC's primary functions are:
-Plan and monitor technology solution and infrastructure changes/additions
-Identify, plan, and execute appropriate site technology training
-Direct implementation of all technology infrastructure components
-Resolve escalations from leadership and technology partners
-Resolve and direct restoration of all technology infrastructure components
-Communicate with sites and technology partners on technology solutions and upcoming projects
The TFCs are Subject Matter Experts (SME) on the technology infrastructure and have a strong knowledge of both the user systems and site operations. Typically reports to the Technology Field Captain Manager.
Store listing includes: ST0110, ST0118, ST0126, ST0128, ST0129, ST0144, ST0165, ST0172, ST1774 ST1775, ST6979, ST8584
Key Responsibilities:
- 10% Administration & Operations – Documents all pertinent Site information including nature of problem in Service Now Records, tracks, and documents the problem-solving process for each ticket Completes daily recap to site management along with personal daily blog Completes weekly recap of top pain points for management
- 10% Learning – Identifies areas for further technology training and coaching for site associates, self, and teammates Contributes/Produces in-house documentation around solutions and collaborates with end users, peers, site management, and learning team Contributes/Produces additional content for knowledge base articles and training classes for Site Associates and Support Center. Engages in knowledge management practices reviewing, updating, retiring KB articles as well Participates in and contributes to learning activities presented to team Collaborates with other team members and actively shares and exchanges information As assigned views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- 10% Manage Relationships with Internal & External Customers – Builds strong relationships with both site associates and local area leadership to identify technology issues and provide information on upcoming deployments, etc. Actively listens and applies advanced conflict resolution skills when necessary to remediate escalated issues Maintains relationships with support vendors Monitors, directs, and audits all work performed by these vendors, and determines whether to stop any work in progress and pursue alternate means to complete the work correctly. Periodically evaluates vendors & trades on timeliness, quality of work, and compliance with Home Depot standards
- 30% Planning & Project Management – Plans individual site visit schedule based on current needs, with goal to visit each site on scheduled cadence to identify issues and maintain face to face relationships. Maintain first-hand knowledge of the overall status of site technology. While onsite, evaluate hardware components, and direct or execute repair or replacement with appropriate solutions and methods to ensure operational stability Manages project deployments for sites, including: communication with sites to determine schedule and site personnel availability, pre-site surveys to determine readiness of physical infrastructure (includes: data, power, port availability and space requirements), receipt and verification of components, education and/or direction of trades or specialty vendors, coordination with other operational teams on site as part of the deployments, configuration and installation of solutions, ensuring proper disposal of obsolete components, and post installation audits/remediation
- 40% problem Solving – Monitors technology issues in all sites within their area of responsibility. Evaluate reported incidents, including short- and long-term impacts and the potential impact of restoration efforts. Determine appropriate response to incidents, including choosing solution strategy from various possible courses of action and revising installation, deployment, and other schedules of vendors and site personnel, either independently or in consultation with other TFCs, TFC leadership, technology partners. Engage specialty vendors to resolve issues based on specific circumstances and competing priorities
Direct Manager/Direct Reports:
- This Position typically reports to Technology Field Captain Manager or Sr. Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Typically requires overnight travel 10% of the time.
- Requires daily non-overnight travel up to 100% of the time.
- Must have reliable transportation.
- Most of the time is spent walking Facilities (Stores/DCs/Offices) with opportunity to sit throughout the day.
- TFC will be required to lift and carry items typically weighing more than 20 pounds.
- TFC will be required to occasionally work at heights greater than 20 feet in stores and 40 feet in non-retail facilities.
- Typical work requires operation of store electric ladder, order picker, and rented scissor lift. Boom lift operation is also required on rare occasion.
- Certain situations will require the use of extension and A-Frame ladders. Occasional work requires you to be outdoors. Any unpleasant conditions would be infrequent and not objectionable
- Night and weekend work is required as part of some projects, disaster, and facility specific emergencies
Preferred Qualifications:
- Typically, 2+ years of THD Store, Site, or relevant work experience
- Professional experience working as Store or Site Operations Manager, Store or Site Supervisor, or operational experience; exposure to and interested in learning – Store and Site Technology Hardware
- Professional or educational experience as an Infrastructure Engineer, Network Engineer, or Security Engineer; exposure to and interest in growing in the other
- Technology Field Captaining disciplines
- Physical Layer experience with copper and fiber, pulling, terminating, troubleshooting, and testing
- CCTV experience installation and testing cameras and supporting devices
- Interest in working as part of a collaborative, cross-functional, modern field team
- Experience in installing, upgrading, and troubleshooting Store/Site Technology Hardware
- Experience with basic infrastructure, network, database, or security troubleshooting and remediation
- Experience installing and upgrading applications
- Experience monitoring the operational status and performance of systems, networks, or databases
- Knowledge of basic operating system commands and utilities as well as scripting
- Experience in CRM or standard help desk ticketing systems and remote monitoring and management software
- Experience contributing to and developing content for a knowledge database and team training documentation
- Experience in Microsoft Office and standard applications
- Experience supporting a retail or 24×7 operation
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 1
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Being Resilient
- Decision Quality
- Global Perspective
- Manages Ambiguity
- Nimble Learning
- Self-Development
- Cultivates Innovation
- Situational Adaptability
- Communicates Effectively
- Customer Focus
- Drives Results
- Interpersonal Savvy
- Manages Conflict
- Resourcefulness
Location – Lawrenceville, GA
Job ID – Req129334
Category – Technology
Apply By – 01/03/2025
Apply By – Applications are accepted on an ongoing basis
Role Overview
Position Purpose:
The Technology Field Captain (TFC) oversees all on site technology solutions, installations, and support for retail and non-retail facilities. They maintain and support The Home Depot's technical infrastructure that includes physical layer (electrical data), network, hardware, and system software components. Major part of job requires effective time management and planning to ensure sites are visited and maintained on a regular cadence. They deliver quality work while maintaining schedules; this is a role with high demand and visibility. As the on-site Technology Team Representative, the TFC is empowered to make immediate and long-range site-based technology decisions and engage and direct all technology partners, leadership, and other appropriate teams. The Technology Field Captain works in close partnership with all THD teams supporting existing, new facilities, (Retail and Non-Retail) Remodels, and Capital projects. The Technology Field Captain typically supports 6-14 sites within a 25-150-mile radius or as assigned. The TFC's primary functions are:
-Plan and monitor technology solution and infrastructure changes/additions
-Identify, plan, and execute appropriate site technology training
-Direct implementation of all technology infrastructure components
-Resolve escalations from leadership and technology partners
-Resolve and direct restoration of all technology infrastructure components
-Communicate with sites and technology partners on technology solutions and upcoming projects
The TFCs are Subject Matter Experts (SME) on the technology infrastructure and have a strong knowledge of both the user systems and site operations. Typically reports to the Technology Field Captain Manager.
Store listing includes: ST0110, ST0118, ST0126, ST0128, ST0129, ST0144, ST0165, ST0172, ST1774 ST1775, ST6979, ST8584
Key Responsibilities:
- 10% Administration & Operations – Documents all pertinent Site information including nature of problem in Service Now Records, tracks, and documents the problem-solving process for each ticket Completes daily recap to site management along with personal daily blog Completes weekly recap of top pain points for management
- 10% Learning – Identifies areas for further technology training and coaching for site associates, self, and teammates Contributes/Produces in-house documentation around solutions and collaborates with end users, peers, site management, and learning team Contributes/Produces additional content for knowledge base articles and training classes for Site Associates and Support Center. Engages in knowledge management practices reviewing, updating, retiring KB articles as well Participates in and contributes to learning activities presented to team Collaborates with other team members and actively shares and exchanges information As assigned views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- 10% Manage Relationships with Internal & External Customers – Builds strong relationships with both site associates and local area leadership to identify technology issues and provide information on upcoming deployments, etc. Actively listens and applies advanced conflict resolution skills when necessary to remediate escalated issues Maintains relationships with support vendors Monitors, directs, and audits all work performed by these vendors, and determines whether to stop any work in progress and pursue alternate means to complete the work correctly. Periodically evaluates vendors & trades on timeliness, quality of work, and compliance with Home Depot standards
- 30% Planning & Project Management – Plans individual site visit schedule based on current needs, with goal to visit each site on scheduled cadence to identify issues and maintain face to face relationships. Maintain first-hand knowledge of the overall status of site technology. While onsite, evaluate hardware components, and direct or execute repair or replacement with appropriate solutions and methods to ensure operational stability Manages project deployments for sites, including: communication with sites to determine schedule and site personnel availability, pre-site surveys to determine readiness of physical infrastructure (includes: data, power, port availability and space requirements), receipt and verification of components, education and/or direction of trades or specialty vendors, coordination with other operational teams on site as part of the deployments, configuration and installation of solutions, ensuring proper disposal of obsolete components, and post installation audits/remediation
- 40% problem Solving – Monitors technology issues in all sites within their area of responsibility. Evaluate reported incidents, including short- and long-term impacts and the potential impact of restoration efforts. Determine appropriate response to incidents, including choosing solution strategy from various possible courses of action and revising installation, deployment, and other schedules of vendors and site personnel, either independently or in consultation with other TFCs, TFC leadership, technology partners. Engage specialty vendors to resolve issues based on specific circumstances and competing priorities
Direct Manager/Direct Reports:
- This Position typically reports to Technology Field Captain Manager or Sr. Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Typically requires overnight travel 10% of the time.
- Requires daily non-overnight travel up to 100% of the time.
- Must have reliable transportation.
- Most of the time is spent walking Facilities (Stores/DCs/Offices) with opportunity to sit throughout the day.
- TFC will be required to lift and carry items typically weighing more than 20 pounds.
- TFC will be required to occasionally work at heights greater than 20 feet in stores and 40 feet in non-retail facilities.
- Typical work requires operation of store electric ladder, order picker, and rented scissor lift. Boom lift operation is also required on rare occasion.
- Certain situations will require the use of extension and A-Frame ladders. Occasional work requires you to be outdoors. Any unpleasant conditions would be infrequent and not objectionable
- Night and weekend work is required as part of some projects, disaster, and facility specific emergencies
Preferred Qualifications:
- Typically, 2+ years of THD Store, Site, or relevant work experience
- Professional experience working as Store or Site Operations Manager, Store or Site Supervisor, or operational experience; exposure to and interested in learning – Store and Site Technology Hardware
- Professional or educational experience as an Infrastructure Engineer, Network Engineer, or Security Engineer; exposure to and interest in growing in the other
- Technology Field Captaining disciplines
- Physical Layer experience with copper and fiber, pulling, terminating, troubleshooting, and testing
- CCTV experience installation and testing cameras and supporting devices
- Interest in working as part of a collaborative, cross-functional, modern field team
- Experience in installing, upgrading, and troubleshooting Store/Site Technology Hardware
- Experience with basic infrastructure, network, database, or security troubleshooting and remediation
- Experience installing and upgrading applications
- Experience monitoring the operational status and performance of systems, networks, or databases
- Knowledge of basic operating system commands and utilities as well as scripting
- Experience in CRM or standard help desk ticketing systems and remote monitoring and management software
- Experience contributing to and developing content for a knowledge database and team training documentation
- Experience in Microsoft Office and standard applications
- Experience supporting a retail or 24×7 operation
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 1
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Being Resilient
- Decision Quality
- Global Perspective
- Manages Ambiguity
- Nimble Learning
- Self-Development
- Cultivates Innovation
- Situational Adaptability
- Communicates Effectively
- Customer Focus
- Drives Results
- Interpersonal Savvy
- Manages Conflict
- Resourcefulness
Multisite – An associate in a multisite role is required to work from multiple locations (e.g., Home Depot locations and/or a customers’ homes) in order to complete their job duties. We also refer to this as location – multisite.
Learn more about our 4 different work locations. Additional information will be provided during the application process.
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
- Professional Experience
- Learning Potential
- Responsibility
- Customer Focus
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.
STORE LOCATION
GA01
Lawrenceville, GA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
STORE LOCATION
GA01
Lawrenceville, GA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
FRONT END SUPERVISOR (Store)
Front End Supervisor ensure cashiers, back office, and lot associates are trained and ready to provide great customer experience.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Night Replenishment Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Department Supervisor (Store)
Department Supervisors oversee multiple departments and ensure their associates are trained and ready to provide great customer experience.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Kitchen Designer (Store)
Kitchen Designers collaborate with customers to create detailed designs for their kitchen remodel.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Night Replenishment Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Kitchen Designer (Store)
Kitchen Designers collaborate with customers to create detailed designs for their kitchen remodel.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Store Manager (Store)
Store Managers are responsible for the entire store and the associates within it.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Human Resources Manager (Field)
District Human Resources Managers partner with the stores in their area on talent management, performance management, and associate engagement.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Store Manager (Store)
Store Managers are responsible for the entire store and the associates within it.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Human Resources Manager (Field)
District Human Resources Managers partner with the stores in their area on talent management, performance management, and associate engagement.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
General Manager (Warehouse)
A General Manager (GM) is responsible for an entire distribution center and the associates within it.
District Human Resources Manager (Field)
District Human Resources Managers partner with the stores in their area on talent management, performance management, and associate engagement.
District Execution Manager (Field)
A District Execution Manager supports multiple stores to ensure projects are executed and standards met for their diestrict.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Merchandising Execution Manager (Store)
Merchandising Execution Managers lead and oversee teams that execute large projects and resets for our stores.
Service Desk Supervisor (Store)
Service Desk Supervisors ensure orders that are fulfilled through the store are ready on time and available for our customers.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
District Services Manager (Field)
District Human Resources Managers partner with the stores and vendors on order placement, training, and escalations.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Regional Pro Sales Manager (Field)
Regional Pro Sales Managers supports PARs overcome obstacles to help them drive sales and met their goals.
Pro Account Representative (Store)
Pro Account Representative are responsible for finding Pros, building relationships, and growing PRO accounts.
General Office Associate (Warehouse)
Office associates perform many tasks. Depending on the warehouse, some assistants do admin and clerical work, while in other warehouses, they are the main point of contact for customers, helping with orders and scheduling deliveries.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Regional Pro Sales Manager (Field)
Regional Pro Sales Managers supports PARs overcome obstacles to help them drive sales and met their goals.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
District Services Manager (Field)
District Human Resources Managers partner with the stores and vendors on order placement, training, and escalations.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Customer Experience Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Assistant Store Manager (Store)
Assistant Store Managers are responsible for driving productivity and sales in their area of the store.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Night Replenishment Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Driver (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Customer Experience Manager (Store)
Customer Experience Manager is the manager on duty that handles customer escalations and ensures the store is running smoothly.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Transportation Manager
Transportation managers are over our driver and driver helper teams, manage routes, and help ensure customer deliveries run smoothly.
Area Supervisor
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Regional Pro Sales Manager
Regional Pro Sales Managers supports PARs overcome obstacles to help them drive sales and met their goals.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Maintenance Manager (Warehouse)
Maintenance managers execute the standards and guidelines of safety and cleanliness in our distribution centers.
Area Supervisor (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Operations Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
Repair and Liquidation Center Tool Tech (Warehouse)
A Repair and Liquidation Center Tool Tech repairs small electric and gas powered tools.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant General Manager (Warehouse)
An Assistant General Manager (AGM) is responsible for helping the General Manager (GM) by working with the OMs and Area Supervisors and to ensure orders are fulfilled quickly and efficiently.
General Manager (Warehouse)
A General Manager (GM) is responsible for an entire distribution center and the associates within it.
Store Manager (Store)
Store Managers are responsible for the entire store and the associates within it.
Market Delivery Manager (Warehouse)
A Market Delivery Manager supports multiple Market Delivery Operations (MDO) to ensure efficiency and customer service.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Assistant General Manager (Warehouse)
An Assistant General Manager (AGM) is responsible for helping the General Manager (GM) by working with the OMs and Area Supervisors and to ensure orders are fulfilled quickly and efficiently.
General Manager (Warehouse)
A General Manager (GM) is responsible for an entire distribution center and the associates within it.
Regional Delivery Manager (Field)
A Regional Delivery Manager is responsible for driving improved customer, associate, and carrier experience in their region.
Territory Operations Manager (Field)
A Territory Operations Manager (TOM) supports multiple stores in a region to ensure operations are running smoothly by providing training and coaching to ensure stores are profitable.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
General Manager (Warehouse)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
District Manager (Warehouse)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
Market Delivery Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Execution Manager (Store)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
POTENTIAL WAYS TO GROW
Below are several opportunities that you can explore. Choose a role and explore some of the potential growth paths that are available to you.
Merchant (Store Support Center)
Area supervisors are a manager-level associate who are in charge of helping inventory flow through the distribution centers and the day-to-day tasks of their GWAs.
Regional Director Operations (Field)
Drivers and driver helper associates deliver products from our warehouses and stores directly to customers, making sure orders arrive safely and on time.
General Manager (Warehouse)
Operations Managers (OMs) are over multiple areas of a distribution center and ensure those areas are running efficiently and safely.
District Manager (Field)
Night Replenishment Manager oversees overnight freight and packdown associates to make sure product is in on the shelf and ready for our customers.
Here is a potential path of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Here are two potential paths of how you can reach your career goal.
Here is a potential path of how you can reach your career goal.
Explore Technology
DISCOVER WHAT’S NEXT
Search for your next role by location, job title or keyword. Your next opportunity may be closer than you think.